Question 1

Can I request a specific type of wood?

Accepted Answer

Yes you can! If you want a specific species of wood we can discuss that during the consultation.

Question 2

Can I customize my order?

Accepted Answer

Yes, you most certainly can!  Simply fill out the request form with your contact info so we can arrange a call/consultation.

Question 3

How long will it take to complete my order?

Accepted Answer

Depending on the size and complexity of your order.  Orders can take as little as 3 days to 4 weeks to ship.

Question 4

Can I make changes to my order after I've paid?

Accepted Answer

Here at S.Hill WoodWorking I will try my best to accommodate my customers needs or wants.  However, if production has already started on your order there is a chance I won't be able to make any changes.

Question 5

Can I have my order personally delivered?

Accepted Answer

Depending on the size of the order and/or the location of the drop off I will be more than happy to deliver.  All deliveries will have a delivery fee depending on the distance.

Question 6

Can I pick up my order?

Accepted Answer

Yes, you most certainly can pick up your order.  Once your order is complete we can arrange a pickup time and location.

FAQ

Frequently asked questions